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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Grown in the pristine high-altitude gardens of Ilam, Nepal, our Premium Himalayan Rose Black Tea is a refined blend of robust, full-bodied black tea and delicately fragrant rose petals. This luxurious infusion—packaged in 25 convenient, single-serve tea bags—unites the deep, malty richness of Himalayan black tea with the soft, floral elegance of hand-picked roses. The result is a comforting cup with a deep amber hue, velvety mouthfeel, and an inviting bouquet that transforms any moment into a soothing ritual of wellness and sensory pleasure.
Each tea bag captures the artistry of Nepalese tea craftsmanship. Our black tea leaves are expertly processed to preserve their bold character and natural antioxidants, while the rose petals are selected at peak bloom for their aroma and therapeutic properties. Together, they create a blend that is both indulgent and restorative—perfect for enhancing daily routines, elevating quiet evenings, or offering as a thoughtful gift.
Our organic rose black tea undergoes minimal handling to retain its authentic flavors, natural oils, and bioactive compounds. This gentle processing ensures that every sip carries the purity of Himalayan terroir, delivering a clean, grounding, and deeply satisfying infusion.
This elegant blend offers a wide spectrum of wellness support rooted in both tradition and modern science:
Key Compounds: Polyphenols, flavonoids, vitamin C traces, antioxidants
Black tea’s rich polyphenols help combat oxidative stress, promoting clearer, more youthful-looking skin. Rose petals contribute gentle vitamin C activity and aromatic compounds that support skin hydration and overall radiance.
Key Compounds: Geraniol, nerol, linalool, flavonoids
Roses naturally contain soothing aromatic molecules—geraniol and linalool—that promote relaxation and ease mild menstrual discomfort, while black tea’s flavonoids help support circulation and overall hormonal balance. Together, they create a grounding, calming infusion ideal during monthly cycles.
Key Compounds: Theanine, gentle caffeine, rose aromatics (geraniol, citronellol)
Theanine and mild caffeine from black tea promote focused calm, while rose’s aromatic compounds have mood-lifting, stress-reducing effects. This synergy encourages emotional ease, clarity, and relaxation.
Key Compounds: Theaflavins, thearubigins, polyphenols
The powerful antioxidants in Himalayan black tea help fight free radicals, support metabolic health, and contribute to long-term cellular wellness.
Unlock the full character of this floral-black fusion:
Steeping Guide:
Enjoy Hot or Iced: For a refreshing iced version, steep strong and pour over ice.
Tips:
Experience the harmony of Himalayan tradition and botanical wellness in every sip of Rose Black Tea
-Nepal Tea Exchange: Discover The True Tea Experience
We stand behind the quality of our teas and strive to ensure your complete satisfaction. If you're not fully satisfied with your purchase, most unopened and unused items can be returned within 30 days of delivery for a full refund.
If the return is due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. For all other returns, customers are responsible for the return shipping fees.
Refunds will be issued to your original payment method once the returned item is received and inspected. Please allow up to 7–14 business days for the refund to reflect, depending on your payment provider or bank processing time.
To initiate a return, simply email us at support@nepalteaexchange.com.np with your order number and reason for return. Our team will guide you through the process and notify you via email once your return has been received and processed.
We ship directly from Nepal to customers across the globe. Domestic orders within Nepal are typically delivered within 3–7 business days. International delivery timelines vary by country and shipping method, but most orders arrive within 7–21 business days.
Shipping charges are calculated at checkout based on your location and the weight of your order. For larger or wholesale orders, we offer custom shipping solutions—please contact us at nepalteaexchange@gmail.com directly for assistance.
Please be aware that international orders may be subject to import duties and customs fees. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for details.
For all orders, a tracking number will be provided once your package has been dispatched. If you have questions about your shipping status or delivery estimate, feel free to contact our support team.
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