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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This Tea is selectively picked downy buds, and supple young leaves right below it, processed into Black tea.
In the early spring, when the first lot of new buds appear, farmers rush to the field to pluck them quickly (usually within a week) before they unfurl into leaves. These fine, potent buds appear after a period of dormancy the tea plant goes through in the winter. This causes them to be full of flavors and packed with antioxidants, when processed into Black tea .
This particular tea originates in the Ilam district of eastern Nepal at an altitude 7000-7500 feet.
Tea Name: 28° Exclusive Golden Tips Shangri-la
Style: Loose Leaf
Type: Black Tea
Standard: Gold
Sourcing Region: Illam
Suggested infusions: 2
With subtle aromatic notes close to raspberries, milky malt, and rose, this mix of greenish brown leaves with copper and gold hued downy buds, produces an off-amber-caramel hued liquor when steeped. With a thick and brothy textured liquid producing an herbaceous taste in your mouth with hidden notes of dark chocolate and caramel. this tea finishes with a slightly dry minty freshness, leaving you enchanted and little tea drunk after couple infusions.
Early spring buds are naturally high in polyphenols and catechins, compounds that help protect the body from oxidative stress.
Regular consumption of antioxidant-rich teas may support:
Because these buds grow slowly at high Himalayan altitudes, they often develop a higher concentration of natural plant compounds.
As a black tea, Golden Tips contains natural caffeine balanced with L-theanine, an amino acid found in tea leaves.
This combination may help:
Many tea drinkers enjoy it as a morning or early afternoon tea.
Black tea polyphenols have been studied for their role in supporting cardiovascular wellness.
Regular tea drinking may help support:
These effects are associated with the natural flavonoids found in high-quality black teas.
The slightly herbaceous and lightly minty finish described in this tea can feel soothing after meals.
Traditionally, black tea has been enjoyed to:
Golden Tips teas are known for their complex aromatic profiles — notes of raspberry, rose, caramel, and dark chocolate.
This sensory experience can help:
Tea culture often emphasizes ritual and reflection, which can benefit mental wellbeing.
Unlike sugary beverages, loose-leaf tea offers flavorful hydration without added sugars or artificial ingredients.
Drinking quality loose-leaf tea like this one allows you to:
This tea is grown in Ilam, Nepal, one of the world’s most respected tea regions.
High-altitude Himalayan tea gardens often produce leaves that are:
This is why many tea experts consider Himalayan teas a smoother alternative to many traditional black teas.
We believe that tea drinking experience should be completely personal and liberating. There is no right or wrong way to brew tea. Individual taste buds are unique.Therefore, we encourage tea lovers to not necessarily bind themselves with our methods but let their experience, contemplation and discovery be personal. After all, that is where the joy of drinking tea lies.. We believe that a tea drinker should try different variations of brewing methods, amount of tea, steeping time and water temperature to come to find the perfect taste they fall in love with.
We have tried many different methods and variations to brew 28° Exclusive Golden Tips Shangri-la out of which we have picked our favorites as follows:
Mild-Smooth
STEPS
Robust-Energizing
STEPS
Tired Of Bitter Taste? Try Our Stainless Tea Infuser.
We stand behind the quality of our teas and strive to ensure your complete satisfaction. If you're not fully satisfied with your purchase, most unopened and unused items can be returned within 30 days of delivery for a full refund.
If the return is due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. For all other returns, customers are responsible for the return shipping fees.
Refunds will be issued to your original payment method once the returned item is received and inspected. Please allow up to 7–14 business days for the refund to reflect, depending on your payment provider or bank processing time.
To initiate a return, simply email us at support@nepalteaexchange.com.np with your order number and reason for return. Our team will guide you through the process and notify you via email once your return has been received and processed.
We ship directly from Nepal to customers across the globe. Domestic orders within Nepal are typically delivered within 3–7 business days. International delivery timelines vary by country and shipping method, but most orders arrive within 7–21 business days.
Shipping charges are calculated at checkout based on your location and the weight of your order. For larger or wholesale orders, we offer custom shipping solutions—please contact us at nepalteaexchange@gmail.com directly for assistance.
Please be aware that international orders may be subject to import duties and customs fees. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for details.
For all orders, a tracking number will be provided once your package has been dispatched. If you have questions about your shipping status or delivery estimate, feel free to contact our support team.
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Spearmint tea was light, refreshing, and easy to drink. It has a mild minty taste that feels calming and soothing. Overall, it was a pleasant and relaxing experience.
First time trying hibiscus tea from Nepal tea exchange and it definitely won’t be my last. Lovely lovely taste.
Nice Taste!
I loved this spearmint tea.
Spearmint Tea - 50 Tea Bags - Souvenir Collection
Spearmint tea was light, refreshing, and easy to drink. It has a mild minty taste that feels calming and soothing. Overall, it was a pleasant and relaxing experience.
First time trying hibiscus tea from Nepal tea exchange and it definitely won’t be my last. Lovely lovely taste.
I loved this spearmint tea.
