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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Indulge in the epitome of refined luxury with Nepal Tea Exchange’s Special White Tea, a meticulously crafted blend designed for an exquisite experience. Derived from tender buds and young leaves, it undergoes a gentle process to preserve its elegance. Handpicked and lightly withered, the delicate appearance and unique character are maintained. Brewing a cup unveils a sensory journey, with a subtle, sweet aroma and a pale golden hue. Special White Tea not only delights the taste buds but also offers potential health benefits, including its ability to promote skin health and potentially reduce the appearance of wrinkles in women. Each package is sealed to preserve freshness and quality. Experience elegance and purity with Special White Tea, where every sip takes you to a realm of sophistication and bliss.
"Embrace Pure Delight with Special White Tea"
Tea : 19° Special White Tea
Type : White tea
Standard : Gold
Sourcing Region : Ilam
Suggested infusions : 2 steeps
Infusion Time : 3 minutes
Milder-Soothing
STEPS
Get 9oz filtered water and bring it to boil.
Let it cool down to 80C-90C or 180F-190F, which is about 2 minutes of letting it sit after removing it from the stove after the boil.
Add 1 teaspoon of Tea into a clear glass or steeping cup.
Pour the water into the glass containing the tea buds.
Watch how beautifully the buds start sinking to the bottom one by one after a few minutes..
Let it steep for 10 minutes.
The color is faint golden. Taste is very soft and soothing. Enjoy every sip of it
Mild-Calming
STEPS
Get 9 oz filtered water and bring it to boil.
Add about 1.5 teaspoon (or 1 teaspoon if you prefer a softer taste) of Tea into a clear glass or in your Steeping cup.
Pour the boiling hot water into your clear glass or steeping cup containing tea buds. 4. Let it steep for 5-6 minutes.
Watch how beautifully the buds start sinking to the bottom one by one after a few minutes..
The color is a lovely bright golden. Enjoy every sip of it.
Robust-Refreshing
Steps
1. Get 10 oz filtered water and bring it to boil.
2.Drop 1 teaspoon of tea in boiling water and let it boil for 1 min 30 secs.
3. Turn off the stove, and let it sit and steep for 7 mins.
4. You get the most unique flavor packed robust white tea. The color is Rusty Rose-gold. Enjoy every sip of it.
Tired Of Bitter Taste? Try Our Stainless Tea Infuser.
We stand behind the quality of our teas and strive to ensure your complete satisfaction. If you're not fully satisfied with your purchase, most unopened and unused items can be returned within 30 days of delivery for a full refund.
If the return is due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. For all other returns, customers are responsible for the return shipping fees.
Refunds will be issued to your original payment method once the returned item is received and inspected. Please allow up to 7–14 business days for the refund to reflect, depending on your payment provider or bank processing time.
To initiate a return, simply email us at support@nepalteaexchange.com.np with your order number and reason for return. Our team will guide you through the process and notify you via email once your return has been received and processed.
We ship directly from Nepal to customers across the globe. Domestic orders within Nepal are typically delivered within 3–7 business days. International delivery timelines vary by country and shipping method, but most orders arrive within 7–21 business days.
Shipping charges are calculated at checkout based on your location and the weight of your order. For larger or wholesale orders, we offer custom shipping solutions—please contact us at nepalteaexchange@gmail.com directly for assistance.
Please be aware that international orders may be subject to import duties and customs fees. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for details.
For all orders, a tracking number will be provided once your package has been dispatched. If you have questions about your shipping status or delivery estimate, feel free to contact our support team.
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