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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Harvested from high-altitude gardens in the heart of the Himalayas, our 18° Hibiscus Green Tea is a vibrant fusion of premium loose-leaf green tea and ruby-red hibiscus petals (Hibiscus sabdariffa). This caffeine-light infusion delivers a tart, fruity brightness beautifully balanced by the earthy depth of Himalayan green tea, creating a refreshing and revitalizing experience in every cup.
We source only the finest hibiscus calyces and green tea leaves, combining them in precise proportions to maximize both flavor and functional benefits. This expertly crafted blend harnesses the complementary properties of both botanicals—delivering a tea that's as health-supportive as it is delicious. Perfect for morning rituals, midday refreshers, or post-workout recovery.
Our loose-leaf teas undergo careful handling and minimal processing to preserve their original character, vibrant color, and natural bioactive compounds. Each sip reflects our commitment to quality—delivering a clean, satisfying finish that's both uplifting and authentically pure.
This antioxidant-rich, caffeine-light fusion offers remarkable wellness support backed by science:
Immune System
Key Compounds: Vitamin C (ascorbic acid), quercetin, anthocyanins
Hibiscus provides exceptional vitamin C content alongside powerful flavonoids like quercetin that strengthen immune defenses and protect against oxidative stress and environmental challenges.
Cardiovascular Health Support
Key Compounds: EGCG (epigallocatechin gallate), catechins, anthocyanins, organic acids
Green tea's catechins work synergistically with hibiscus's anthocyanins and organic acids to support healthy blood pressure, promote arterial flexibility, and maintain optimal cholesterol balance.
Skin Health & Anti-Aging
Key Compounds: Alpha hydroxy acids (AHAs), vitamin C, polyphenols, antioxidants
Hibiscus naturally contains AHAs that gently promote skin cell renewal, while its abundant antioxidants combat free radicals that accelerate aging. Combined with green tea's polyphenols, this blend supports skin elasticity, hydration, and a radiant, youthful complexion from within.
Key Compounds: EGCG, catechins, hydroxycitric acid-like compounds
Green tea's renowned EGCG and hibiscus's natural compounds work together to support thermogenesis, enhance fat oxidation, and assist with appetite regulation—contributing to healthy metabolic function and weight balance.
Key Compounds: L-theanine, light caffeine (15–25mg per cup)
The unique combination of L-theanine and gentle caffeine promotes alert relaxation—delivering focused energy and mental clarity without jitters or crashes. Ideal for sustained productivity and calm concentration.
Key Compounds: Organic acids, mild diuretic compounds, polyphenols
Hibiscus has been traditionally valued for easing bloating and supporting comfortable digestion. Its gentle properties make this blend particularly pleasant after meals.
Key Compounds: Polyphenols, flavonoids, catechins
Both botanicals provide naturally occurring anti-inflammatory compounds that help reduce systemic oxidative stress, supporting long-term cellular health and overall vitality.
Unlock the full potential of this exceptional blend with proper preparation:
Steeping Guide:
Experience the harmony of Himalayan tradition and botanical wellness in every sip of 18° Hibiscus Green Tea.
-Nepal Tea Exchange: Discover The True Tea Experience
We stand behind the quality of our teas and strive to ensure your complete satisfaction. If you're not fully satisfied with your purchase, most unopened and unused items can be returned within 30 days of delivery for a full refund.
If the return is due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. For all other returns, customers are responsible for the return shipping fees.
Refunds will be issued to your original payment method once the returned item is received and inspected. Please allow up to 7–14 business days for the refund to reflect, depending on your payment provider or bank processing time.
To initiate a return, simply email us at support@nepalteaexchange.com.np with your order number and reason for return. Our team will guide you through the process and notify you via email once your return has been received and processed.
We ship directly from Nepal to customers across the globe. Domestic orders within Nepal are typically delivered within 3–7 business days. International delivery timelines vary by country and shipping method, but most orders arrive within 7–21 business days.
Shipping charges are calculated at checkout based on your location and the weight of your order. For larger or wholesale orders, we offer custom shipping solutions—please contact us at nepalteaexchange@gmail.com directly for assistance.
Please be aware that international orders may be subject to import duties and customs fees. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for details.
For all orders, a tracking number will be provided once your package has been dispatched. If you have questions about your shipping status or delivery estimate, feel free to contact our support team.
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